How to call email script from the flow designer

[Akshay14]

Hi All,

We have requirement to send emails to all the group manager as the part of daily scheduled job. We are exploring how to achieve this using flow designer. 

Question - Can anyone let us know how to call email script from flow designer.

The below format that we use in notifications table(sysevent_email_action) is not working in flow designer.

${mail_script:scriptName}

Please find below screen shot for your reference. 

Please note that we have implemented these kind of requirements in past by creating a scheduled job and triggering email notification from scheduled job, but now we want to try this using flow designer.

Thanks in advance. 

Thanks and Regards,

Akshay

[Ankur Bawiskar · Accepted solution]

Hi Akshay,

There is Send Email Action in flow designer but that mentions the subject, body, recipient etc

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/flow-designer/referen...

Not sure whether existing email can be triggered. Check below link:

https://community.servicenow.com/community?id=community_article&sys_id=3450a52fdbcf2740afc902d5ca961...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Akshay14]

Hi Ankur,

Solution provided in second link works for our requirement but we can trigger notifications directly using actions in flow designer.

Thanks for your help. 

[asifnoor]

Hi Akshay,

You can trigger a notification from the flow designer. And in the notification you can call the mail scripts.

Ref: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/flow-designer/referen...

In the notification, under when to send, just select triggered option so that the notification is triggered from flow designer.

Mark the comment as a correct answer and helpful if it helps.

[TiffanyL]

I am attempting to add an action and I only see the send email feature, I cannot locate the notification option. Can you provide instructions on how I can access this in flow designer?