I came across the ua_app_usage table in servicenow to track user usage count of applications in servicenow. Is anyone able to explain what the fields represents and in particular,
- How is access count incremented?
- What constitutes fulfillment count?
I'm also looking to write a job that checks this table weekly, gets users who havent met a set threshold of access count within a time frame and revoke their access.
Would appreciate any comments on this!
