- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2024 11:56 PM
Hi, all.
I have a question regarding the password policy.
I would like to use a different password policy than the default, which is another password policy that is in place for instance.
I was able to create a new password policy, but how do I configure it to apply to my instance?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2024 12:04 AM
Hi,
Please check below link:
The Password Strength Preset defines which policy is applied.
Thanks
Anil Lande

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2024 12:04 AM
Hi,
Please check below link:
The Password Strength Preset defines which policy is applied.
Thanks
Anil Lande
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2024 12:29 AM
Hi RyoyaFukuda,
Note: The Password Policy plugin (com.glide.password_policy) is enabled by default. The policy goes into effect when a user changes or resets the password.
The Password Strength Preset field is automatically set to Default Strong. If you want to add new criteria, you can perform the following procedure.
Procedure
- Navigate to All > Password Policy > Password Policies.
- Click New.
- Specify the Name for your password policy.
- In the Password Policy Criteria section, select one of the following presets from the Password Strength Preset field.
5. To change the password policy navigate to All > Password Reset > Credentials Stores, select the credentials and change the Password policy field
Please find the below screenshot to change password policy
Hope this helps. Please mark the answer as correct/helpful based on impact👍
Chiranjeevi
ServiceNow Developer | | ITSM | | ServiceNow Discovery | | Event Management | | Service Mapping | | CMDB
Please mark as Correct Answer/Helpful, if applicable.