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‎12-17-2024 07:32 AM
I need to display article templates list to user before going to article creation but i am not getting option to configure article template. I want to enable How To, KCS Article, FAQ and so on..
Solved! Go to Solution.
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‎12-17-2024 07:37 AM
Hi @Prakash_S ,
This wont come base plugin, you need to enable the plugin "com.snc.knowledge_advanced.installer".
Once you enable it go to Administrator > Article Template.
After plugin enable.
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Runjay Patel - ServiceNow Solution Architect
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‎05-08-2025 03:02 AM
Hi @ahmadfaiz20
Can you share a screenshot where and what you want to change?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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