Asset CI field mismatch.

[Aishwarya20]

Hi,

How to know the root cause of asset ci field mismatch happens.

so many records having this issue please help me on same...

in CI the state is retired but in asset state is In stock...

Thanks

[cassieb_]

Hi Emir,

My PDI is a clean instance of Rome (no development work) so I know the steps above work in a clean instance.

I will try to share the results from the case when available. It is still under investigation with ServiceNow.