Dear all, In a lab test I get those simple question below : Which one of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-Service I guess they are talking of the ESS role ? regarsd
Hello,I want to retreive the widget data (which is an HTML table in my case) on a client catalog script to store a dynamic table data into a producer result, nearly the same problem was discussed in this post: Widget and Record Producer .In order to ...
I have created one table. in this table i have created one field named Icon, where i can update or delete icon. I have added icon from my computer downloads. Icon is showing in the form but in list view its not showing, this is showing (16743434343ff...
any certification available for below topics? - Scripting in ServiceNow? - Discovery? - CMDB?
We have a form section that needs to be hidden. I am weighing the pros and cons of either deleting the form section, or using an onLoad client script to hide it. The new form section was introduced as part of the London upgrade so I am not sure if I ...
How load the widgets in synchronous manner? My Requirement is - I have two widgets like widget 1 and widget2. My expectation is after loading the widget 1, i want to load widget 2. How can i achieve this requirement?
We are using knowledge v3 and have two knowledge bases set up for our IT knowledge - 'IT' and 'IT Technical'The 'IT' knowledge base is client-facing and so we are using the 'approval publish' workflow. Articles can be contributed by itil staff,...
Does anyone now how to "tweak" Servicenow, so that when i attach a result (A knowledge article) found by the contextual search to an incident, it also attaches any attachments this article might have to itself.As is seems to be out of the box...only ...
Hello, I am trying get approval sent to manager of reference field variable and I have tried everything. I have approval user activity. I have tried answer[]; answer.push(current.variables.saowner.manager); This below as well answer = []; if(cure...
Unable to sign in partner portal as it is showing this error given below. Please help me out. Oops! You are attempting to sign in to the ServiceNow Partner Portal without approved access. This may have occurred for a number of reasons. Please revie...
Dear all, I get a weird question on the workflow attached method in a practice guide. It is mentioned that service catalog work flow can be attached in 3 ways : - manually on the catalog item form - Automatically based on conditions - Automatically i...
Just wanting to get some use cases of how everyone is using the owner and manager fields on CIs. When you hover over owner it states - Business Manager When you hove over manager it states - IT Manager I've not found specific docs about the uses eit...
Dear all, I am actually learning service now and comes to some point in test question of SLA, OLA and UC where they gets configured. Answer was in SLM menu (Service Level managment) What is OLA and UC anacronym stand for ? regrds
I have set-up the Compliance in CMDB Health Dashboard for Windows and Linux Servers( both Physical and Virtual), and ran the scheduled job for Compliance. The Compliance Scorecard displays as 60/24359. The percentage is shown as 99% Can you please h...
i do not see IST time zone when i go to user's profile. How do I add IST timezone in service now so that i can select it for user profile ?
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