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Assignment Rules for Requests and Requested Items

ZGauss
Tera Expert

Hello,

 

Is it possible to create assignment rules for a request or requested item based on what the item is? I only see ways to create assignment rules for tasks.


Thank you

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello,

You can create an assignment rules against  requested item. Screenshot attached for reference.

find_real_file.png

View solution in original post

5 REPLIES 5

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello,

You can create an assignment rules against  requested item. Screenshot attached for reference.

find_real_file.png

Where are you seeing this form? Under assignment lookup rules I do not see anything like this.

Just found it sorry. It is in assignment module. Thank you

You are very welcome ZGauss.