Resolved! Is there a way to remove the header buttons, etc. in Dashboard?
Is there a way to remove the context menu, dropdown list and view button in dashboard?
Forum Posts
Does ServiceNow have the capability to support translation into different language if the ticket / input come in English? If yes is there any additional cost to enable that.
Does ServiceNow have the capability to support translation into different language if the ticket / input come in English? If yes is there any additional cost to enable that. What all languages are supported by ServiceNow.
How to remove KB articles which are 5 years old, i tried Flow Designer but no use. Can you please help me.
Im trying to remove kb articles which are published more than 5 years, using flow designer. but no luck it is not picking up anything. this is the trigger im using, as part of developing im trying to change to valid to certain date. Please give me...
Resolved! need to create incident record from one instance to another instance using rest . Please explain steps with images
need to create incident record from one instance to another instance using rest . Please explain steps with images Thanks in advance
Guidelines on creating custom fields?
Are there any guidelines/recommendations/best practice on creating custom fields? I heard someone saying that ServiceNow says not to create more than 25 fields on OOTB forms like INC, PRB etc.
What is difference between retire, suspend and unsuspend instance
Hi, I need to know the difference between retire, suspend and unsuspend instance and how it can be applied on on premise instance. Thanks
How can I preserve my AI Search configuration in Dev before I do a clone?
I am about to do a clone from Live to Dev and I don't want to lose all my AI search configuration. What is the best way to preserve it?
Resolved! How to set max size for attachment type field using attributes in service portal ?
Hi, we have a requirement where we need to set the maximum size for attachment type field in service portal. could you please suggest any solution, "How to set max size for attachment type field using attributes in service portal"?. Thanks & R...
Resolved! AI Search catalog item translations
Hello, We are running issues on the AI search for translations. What we are trying to achieve is when I search the english name of the catalog item it should be displayed on other language such as Brazilian Portuguese. I read the documentation in Rom...
How to add additional prices in a catalog item?
Hello everyone, hope you are well. I am trying to add another pricing field to a catalog item, similar to the recurring price field that exists out of the box, except it is a one time extra charge for delivery fees. Is there any way that I can go a...
Resolved! Underlining all the clickable links present in the homepage of Service Portal.
I am looking to underline all the clickable links that appear in the homepage of the service portal. I am not trying to underline any specific link, but all the links which are clickable on the home page (eg. All the Short description of the incident...
Resolved! Is it possible to change the PopUp message that shows when update set is changes ?
Is it possible to change the PopUp message that shows when update set is changes ? "Your update set has been changed to ......"? If its possible to change where should I do the changes?! Thanks in advance
Resolved! (ACL) Give a user read/write permission if the user is in the list field.
Hi, I have add a list type field which reference the sys_user table.I can add some users into the list and let the users in this list able to read/write the record. There are some OOTB ACL which is allow the user who created the record access the rec...
Resolved! Multiple Email Addresses for One User Account
My company has a requirement to tie multiple email addresses to a single user account. I was unable to find a good way to accomplish this via searching so hopefully someone in the forums can assist in pointing me in the proper direction.Here's our s...
