Attachment categorization

Nicola Tomasell
Tera Contributor

‎02-27-2024 09:33 AM

Hi all,

We have this custom requirement to categorized an attachment. To put a "label" on it, like "Type a" or "Type b" ..  

Is there a way to categorized an attachment when you upload on task in backend (no portal )?

Anyone had some advices on it?

thank you in advanced

regards

NT 

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Sumanth16
Kilo Patron

‎02-27-2024 09:51 AM

Hi @Nicola Tomasell ,

 

Issue with categorisation of attachment is due to the fact that any attachment is refereed against a record and there is no out of the box mechanism to segregate attachments within a record. The best possible or only solution is to add a suffix or prefix to the attachment name to categorise it accordingly.

 

Please refer to below thread:

https://www.servicenow.com/community/developer-articles/attachment-categorisation/ta-p/2329897#:~:te....

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

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