Through the service portal the customer would like to link to things like PDFs, or other specific media inside of ServiceNow, but not require a user to register or login to the system to view those.
From my exploration and understanding, the default Sys_Attachment API really needs the user to be logged in to properly function (won’t work with Guest). Is there some type of recommended way to present these documents/attachments to someone that isn’t logged into the system?
