Auto Populate for catalog variables

Rachel55
Mega Guru

Does anyone know why the auto-populate tab would not be visable on the catalog item form?

3 REPLIES 3

Barath P
Tera Guru

Hi @Rachel55 

You might not have the required role to see the Auto-populate tab. Typically, you need at least the catalog_admin or admin role to access this tab

The Auto-populate tab might be hidden due to the form layout configuration. You can check the form layout for the catalog item and make sure the tab is included.


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SANDEEP28
Mega Sage

@Rachel55 Auto populate tab is available at variable record, not on the catalog item record. Refer below article to know about it

 

https://www.servicenow.com/community/developer-articles/auto-populate-a-variable-based-on-a-referenc...

 

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Brad Bowman
Kilo Patron
Kilo Patron

If your instance is on the Utah or later release, you will see a tab named Auto-populate on variables, like this

BradBowman_0-1728062960855.png

Are you on Utah or later and not seeing this?