Auto populate reference variable based on another reference variable on a catalog item form. I have reference variable Application referring to 'Name' field on Applications (cmdb_ci_appl) table and another list field called 'Roles' in it. On catalog

jyotsna1
Giga Contributor

Auto populate reference variable based on another reference variable on a catalog item form. I have reference variable Application referring to 'Name' field on Applications (cmdb_ci_appl) table and there is a list field called 'Roles' on same table, which has multiple roles associated to each application (these roles are maintained in a separate custom table). On catalog Item I want to populate roles from this list field values in a variable based on the application selected on catalog form. 

Hope someone helps me get this! Thank you

16 REPLIES 16

Hi Jyotsna,

Glad to hear this.

Just ensure you add this in the variable attributes for the list collector

ref_qual_elements=security

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Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@jyotsna 

Hope you are doing good.

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Regards
Ankur

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader