Backup / Restore a table

pawel_st -then-
Giga Guru

 

This is not about CMDB but any Platform table, scoped or global.

In our environment we have situations when we need to do a bulk update on all table records.
For this reason to have actions 'Backup to XML'/'Restore from XML' would be great.
Export doesn't work for us. It is never exporting all records from table due to domain or something.

Particular example:
SLA Definitions need to use new workflow; all or some of them.
We have about 100 SLA Definitions and having a backup before production change would be perfect.

Does anyone found any solution for this?

Cheers,
Pawel.

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

I would suggest you to use the procedure described in the article below, it should fit your need.

How to create a copy of a table

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Note: Note that the table will be empty and will not contain data. 

 

I could script data copy, but I am afraid that the same things which impact export (Scope, ACL, Domain,...) would affect script.

Low-level backup/restore would give us confidence that all records were included.