We have a custom app created in dev. But when we published and installed in test. There were a lot of form sections configurations missing. When I checked the "Application Files" list (class = form section) of this custom app (on sys_app record), the...
I'm having a problem where my catalog has a search field to find company names from a table. When searching company names you must start search with ' - '(space, dash, space). This is because every company display name it named this way. Is there a w...
I have a catalog item that auto-populates fields based on user's logged in. If you decide to change cardholder name it will auto populate based off their record as well. My question is how to I auto populate the user's manager's TITLE, and EMPLOYEE n...
Please can someone provide me the URL to where I can locate the ServiceNow Disaster Recovery annual test results. Many Thanks
I have a string of "<title>This is a string</title>" and I need to set the values between the tags as a variable thus returning "This is a string" (without quotes of course)... I tried this but it does not work... var str = "<title>This is a string</...
I created a custom widget to show cases in list view with checkboxes. I want to make the respective checkbox enabled only if the case is in 'Open' status otherwise it should be disabledI can fetch the state value in HTML using {{::item.state}} but co...
Hi all, We setup AI Search in Rome for a POC and it was working fine. Once we migrated to San Diego, "AI Search Results Action" stopped working. So we setup a new table (it can be even a system table, like change request) and when you create a AI Sea...
Hi All, The response body from external system contains parameters "@odata.count" and "@odata.nextLink" which holds the next chunk results that needs to be invoked. As this is from Response Body then on the below pagination expression is not working...
Hi All,Need you help to remove the "Add to cart" & Shopping Cart button from the Service catalog page.Thanks
I want to configure email notification which will trigger notification to assignment group DL whenever the incident is Put on Hold within 5 Minutes of the Assignment. i.e. if incident 1 is assigned to group A and they put on hold in 5mins of assignin...
I am trying to have the flow designer send an email with the details from the variables in the ticket. The flow designer is unable to reference the names of the list items from the table that the list collector is using. How can I use the name of the...
Hello Team, I have created a temp Twilio account and connect it with service-now all the configuration looks good but SMS are not going out to the mobile number, I have tried creating workflow/business rule to trigger the SMS but no luck, there any t...
I've created a Powershell step, and I'm trying to get the actual script to run. I can run all kinds of simple PS, and have no issue passing a handful of input variables that then get used by the script.Challenge: The script I need to use has a lot...
We have a situation where we have a form that is making a REST call upon submission to an outside system to validate some data. We want to put automated testing around the form and it's various uses, but we need a way to catch that API call, stop it ...
We have SSO set up on our instance. When clicking a link to a KB article, we get the "You do not have sufficient privileges to access this knowledge item" page if not already logged in to ServiceNow. It does not redirect to the SSO sign in page. W...
