Bug in "Configure - List Layout"???

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2023 05:43 AM
In the Catalog Item related list "Catalog Client Scripts", I have noticed that about HALF (50%) of the time I make changes, my changes are thrown away and the layout goes back to a default set of columns. Have other experienced this? Is this a known issue? Is there a workaround?
AND NO IT IS *NOT* BECAUSE I USED "PERSONALIZE LIST COLUMNS". I AM AWARE THAT I NEED TO "RESET TO COLUMN DEFAULTS" TO SEE CONFIGURATION CHANGES.
In the following screenshots, I was able to successfully configure the list to show only a single column. But like I said, very often my changes are thrown away. Thoughts? Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2023 07:27 AM
Hi,
Check this article out, it may fix your issue:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726402
If helpful please mark as Helpful/Correct
Regards
Paul