Requirement:- If any of the tasks is marked as Closed Incomplete, RITM is marked as Closed Incomplete and the flow associated with the Catalog item must be ended.
I have designed a Business Rule for it but its not working , Please help !!
(function executeRule(current, previous /*null when async*/) {
var ritm = new GlideRecord('sc_req_item');
if (ritm.get(current.request_item)) {
// Check if the RITM is not already closed incomplete
if (ritm.state != 4) {
ritm.state = 4;
ritm.update();
// Optionally, you can add logic to terminate the Flow Designer flow
// Example of handling Flow Designer flow termination
var flow = new GlideRecord('sys_flow_context');
var fc = new GlideFlow();
gs.addInfoMessage('document_id is: '+ritm.sys_id);
flow.query();
if(flow.get( ritm.sys_id)) {
fc.cancel(flow.sys_id);
gs.addErrorMessage('Flow context with SYS ID :'+flow.sys_id+' is ended');
}
}
}
})(current, previous);
