Business Rule to cancel or end the Flow Designer Flow

[ShivangiC]

Requirement:- If any of the tasks is marked as Closed Incomplete, RITM is marked as Closed Incomplete and the flow associated with the Catalog item must be ended.

I have designed a Business Rule for it but its not working , Please help !!

(function executeRule(current, previous /*null when async*/) {

    var ritm = new GlideRecord('sc_req_item');

        if (ritm.get(current.request_item)) {

            // Check if the RITM is not already closed incomplete

            if (ritm.state != 4) {

                ritm.state = 4;

                ritm.update();

                // Optionally, you can add logic to terminate the Flow Designer flow

                // Example of handling Flow Designer flow termination

                var flow = new GlideRecord('sys_flow_context');

                var fc = new GlideFlow();

                gs.addInfoMessage('document_id is: '+ritm.sys_id);

                flow.query();

                if(flow.get( ritm.sys_id)) {

                    fc.cancel(flow.sys_id);

                    gs.addErrorMessage('Flow context with SYS ID :'+flow.sys_id+' is ended');

                }

            }

        }

})(current, previous);

[Zach Koch · Accepted solution]

This knowledge article may help you, as it shows how to cancel a flow in progress.

KB0959612 

[kdelbridge]

Hello @ShivangiC , were you able to get this resolved? I have a similar issue trying to solve.

[ShivangiC]

Yes, the following KB article helped me resolve it :-

How to Cancel In Progress Flow Executions - Support and Troubleshooting