Can I change action of update set from "DELETE" to "INSERT_OR_UPDATE"?

haruna naka
Tera Contributor

Hi.

I made a table and I made some choices by using choice list in the same table.
After that I moved this data to another instance through update set and I changed element in my instance.
I tried to move this data to another instance but my action of  update set display "DELETE"...

Can I change action of update set from "DELETE" to "INSERT_OR_UPDATE"?

If  someone knows, please help me out.

3 REPLIES 3

Tony Chatfield1
Kilo Patron

Hi, your question\issue is not clear; but if you do not want to include delete records\updates in your updateSet then can remove then.

Open your update set
Open the 'Customer Updates' tab/related list in a new window.
Ensure the 'Update set' field is available on the list view.
You can then update\change the 'update set' to 'default' from the list and these updates will be removed from your update set

Sagar Pagar
Tera Patron

Hi,

As per understanding it is not possible.

 

The DELETE action will be captured in the update set, when the updates captured related to delete/removal of something.

The INSERT OR UPDATE action will be captured in the update set, when the new updates are captured/existing updates captured.

 

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Community Alums
Not applicable

Hello Haruna,

I guess you have developed choices and probably you also tried to remove some fields/choices which will be captured as deleted under the action and when you move this set to another Instance you will not be able to find the deleted fields/choices in the Target 

According to your question and According to my knowledge , you cannot make the action from "delete" to Insert or update " ,  Best way is to move your update set to in progress and capture what you want to insert/update

 

Please mark the response as Helpful/Correct, if applicable. Thanks!