Can I put a role on a widget on the service portal to hide it from my ESS users?
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11-04-2016 09:38 AM
I have one service portal and want to hide a widget instance.
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11-04-2016 10:40 AM
Hi Cynthia,
The short answer is yes, but it may depend on what Widget you are using.
Widget definitions have a 'Roles' field OOB that should control who can see the widget.
However, If you want to control who can see a certain Widget Instance, you can setup that widget to check for Roles, if the widget does not allow for that already. The OOB Header Menu widget, as an example has a condition field on the Menu Items, that can be used to check for roles.
If you respond with what Widget you are using, I can help you further. Thanks.
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11-04-2016 11:50 AM