Can knowledge base articles live in multiple categories?

chadcrawford · ‎06-07-2016

Similar to how you can assign a single catalog item to multiple categories, can knowledge base articles be assigned to multiple categories?

Chuck Tomasi · ‎06-07-2016

Hi Chad,

Based on what I see from the record itself, there is only one category field. I don't see any Categories related list either, so I'm going with a "no" on this one. Sorry.

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Daniel Draes · ‎03-28-2018

Hmm.. how about using tags in keywords? I believe this is less about our tagging functionality but using the concept of tagging as keywords.

Husanin · ‎05-03-2021

Hi Sarup,

Our customer is interested in this functionality as well. Can you please let me know the latest on this? Thanks.

Regards,

Husnain.

Shameer3 · ‎01-09-2023

Hello,

We are also interested in this feature.

Thanks!

JohnEJasinski · ‎04-08-2024

Any update related to this topic from Product team? Or, how about showing a KB in multiple Knowledge Bases?