Can Somedody send me 15 to 20 important topics

venkat_servicen
Kilo Explorer

‎11-08-2015 11:12 AM

Hi

I am fresher to Service Now

Can somebody send me at venkat.servicenw@gmail.com some important topics to know about 15 to 20 important topics as   1) Developer 2) Admin .please send me at venkat.servicenw@gmail.com.

some important FAQs

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tombialkowski
Giga Expert

‎11-08-2015 11:29 AM

- Lists, Filters and Forms


- Users, Groups and Roles


- Tables, Applications, Import Sets, CMDB


- Knowledge Management, Service Catalog, Workflows, Reporting, SLA's


- Application Security


- Policies and Interactions


- Events and Notifications


- Update Sets


- Upgrades, Performance, Troubleshooting


- Social IT


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