"Update the title of REQ (Request) records to use the user-entered short description for certain catalog items. I expect functionality similar to how the Incident short description appears under the Request in the 'My Requests' tab.
Hi, I am hoping to have some sort of alert which can alert me when a plugin is available for an update. I know that this can be viewed from the plugins page, but this UI means that you have to visit this page manually. Is there a list view of the sam...
We have a request to create a guided tour with conditions - depending on what value user put in the field in the step 10, the tour should take different sets of steps until the end. Could you advice how to implement it?
Hi everyone,I'm looking to create a report in ServiceNow to calculate the average time it takes for an incident or a request to be assigned to a technician, in other words, the time between when it is opened and when it is first assigned. Does anyone...
Somebody who has access to edit the dashboard had done following changes. How can we investigate to know the person made changes and when were the changes made?1. Changed the size of a widget.2. Removed a widget from the dashboard and changed the lay...
Facing this issue in flow designer while activating flow.
Hi,I've a requirement to customize the risk workspace view based on the logged in user or personaFor Eg, I want to have only a few list like entities, risks and related items to be shown up based on logged in user. Can you please advise on how this c...
I want to have a question in my survey with two subparts 5. Question(Rate each on a scale of 1 to 4, where 1 = Not at all satisfied and 4 = Extremely satisfied) Case1 1 – Not at all s...
Hi Developers,We have reference and list collector variable in Record producer(Scoped App). Both variable are fetching date from same custom table(scoped app) but for users its showing "no matches found". For admin its working.We have validated user ...
I've come across many solutions for removing the "Add" button from the Multi-Row Variable set, but I found this the easiest way. Other solutions hide all "Add" buttons of all MRVS-s on the catalog item, which was no good for me. 1. Create on onLoad ...
Hello concerning: https://www.youtube.com/watch?v=yJttdDa-9xU there are 2 ways to create m2m table.1. sys_m2m - New (I name it a "real m2m")2. create a table with 2 references (I name it a "not real m2m") Both ways can be used to add a rela...
Hi I have a requirement where in i need to eliminate a few countries in the workflow for eg, if a user has selected a country in the catalog form say Algeria, then we have to check in the workflow if the country is algeria and if that has been selec...
Hello People,Hope everyone is doing great. I need to configure the list view of records from Z to A, so whenever someone opens the list view, the newly created record should be on the top and the numbering should be from descending to ascending.PFA t...
I am working on a personal project and I want to make checklists mandatory for a specific task. I checked some discussions in the community and came across a reply teaching a way to do it. (Solved: Checklist - Able to Make Mandatory and Able to App.....
