- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-12-2017 03:04 PM
Hello.
I've encountered an odd issue on our production instance. We are unable to add applications to our favorites. When you click on the star next to the application name, nothing happens. The favorite buttons work fine for individual modules, and in our development instance (which was recently cloned), I have no problem adding whole applications to my favorites.
Istanbul-p5 | UI16.
Thank you for any assistance.
-John
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-13-2017 09:17 PM
Hi John,
We noticed the same issue recently. I contacted support and they confirmed this is a known issue, PRB1066383. The issue has been fixed in Istanbul Patch 9, and more information can be in KB0623743.
Hope that helps!
Aric
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-12-2017 05:33 PM
hi John,
probably javascript error, perhaps u can try open the browser web console (firefox) and it may give u clue on what could went wrong.
hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-13-2017 09:19 AM
Nothing in the console. Not on load, or on click.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-13-2017 08:59 PM
hi john,
Did u try it on different browser? e.g. IE, firefox, chrome?
And perhaps off different network (without going through proxy) etc?
cheers.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-14-2017 08:45 AM
Yes, I tried all 3 of those browsers. Didn't go outside the network, but again, our recently cloned Dev instance saves faves just fine.
