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Survey & assessments

Hello experts, I have a requirement to issue a survey to owner of all the application in our CMDB and i have a survey designed. I would like to understand how can send this to everyone with the details of the application they are doing this survey fo...

Community Alums by Community Alums  
  • 225 Views
  • 1 replies
  • 0 helpfuls

Entra ID User provisioning not working

Hello,We have an issue with our user provisioning again.Had this issue in the past, and it seemed to resolve itself, however, we are back to having the exact same issue again. When trying to provision users directly from Entra ID, we get an error to ...

HarryLogiq by Tera Contributor
  • 1299 Views
  • 1 replies
  • 0 helpfuls

Resolved! Virtual Agent Card Response Properties

The Card response has a hyperlink in the title of the card that links to the default service portal "/sp" We do not use the default value however, so I need to change that. However, I can't find where the link is generated in order to change the prop...

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Resolved! system property in ACL for "security_admin"

Hello All,I need to implement a restriction on certain business rules for the "admin" role while allowing visibility and edit access for "security_admin". The steps taken so far are as follows:Created a system property (special_access_br) to store th...

SM24 by Giga Guru
  • 1114 Views
  • 9 replies
  • 0 helpfuls

ServiceNow Certtifications

Hello guys,  I did my CSA 3 years ago and have been working with the platform as part of my ITSM role.  Now I want to get another ServiceNow Certificate. I am not great with coding and scripting so bit skeptical about the CAD cert.  I was thinking of...

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reza1921 by Tera Contributor
  • 630 Views
  • 7 replies
  • 0 helpfuls

Data import not working with Encryption

I have applied column-level encryption on the date of birth field on the user table and the data in the user is being loaded by a third-party integration. Whenever the data load happens it throughs an error(Error occurred during row update) for a few...

Shivam7 by Tera Contributor
  • 323 Views
  • 1 replies
  • 0 helpfuls

How to get Custom Icon in List View

Hello,I wanted to know how to bring customized icons such as below in list view of a custom table. These icons will depict certain conditions like shared items / transferred items. However, wanted to check if it is possible to bring such customized i...

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arnabbose by Tera Expert
  • 6113 Views
  • 22 replies
  • 7 helpfuls