Can the ”actual start time” be set to any time?
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01-24-2024 12:57 AM
Hi all.
What are the "actual start time" and "actual end time" of project tasks?
I have confirmed that I can change the date to any date, but when I try to change the time as well, it is set back to the original time.
For example, if I change the "Actual Start Time" from 16:30 to 9:00 in the image, the "Actual Start Time" is set back to 16:30 and the "Actual End Time" is set to 2023-12-29 09:30:00, which is only ahead of the "Actual duration".
What is the cause?

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01-24-2024 01:02 AM
Hi,
It is well documented on doc. Please follow link for a check.
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01-24-2024 01:29 AM
Hi @RyoyaFukuda
If i speak from experience, Actual Start /end time is mainly used to track the actual efforts , means as soon as your record move to In progress or in case of change move to Implement, actual start time populated
Changing it manual is not and never be a good or best practice. What I can suggest, make this field read only and auto populate base on the condition.
You can refer to below image
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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