Can the ”actual start time” be set to any time?

RyoyaFukuda
Tera Contributor

Hi all.

What are the "actual start time" and "actual end time" of project tasks?
I have confirmed that I can change the date to any date, but when I try to change the time as well, it is set back to the original time.
For example, if I change the "Actual Start Time" from 16:30 to 9:00 in the image, the "Actual Start Time" is set back to 16:30 and the "Actual End Time" is set to 2023-12-29 09:30:00, which is only ahead of the "Actual duration".
What is the cause?

 

RyoyaFukuda_0-1706086625087.png

 

2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

Hi,

It is well documented on doc. Please follow link for a check.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RyoyaFukuda 

 

If i speak from experience, Actual Start /end time is mainly used to track the actual efforts , means as soon as your record move to In progress or in case of change move to Implement, actual start time populated 

 

Changing it manual is not and never be a good or best practice. What I can suggest, make this field read only and auto populate base on the condition. 

You can refer to below image

 

LearnNGrowAtul_0-1706088601770.png

 

 

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