can we add dynamic value (say short description of Hr case) in the introduction of survey?

siri4
Tera Contributor

HI, I have a requirement to get dynamic values of number and short description of hr case in the introduction note of survey. 

 

2 REPLIES 2

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi Siri,

 


You can check out the dedicated article on that Update Incident Number and other incident information on Survey Page

Which requires a jelly script update to the UI page.

  • You need to write jelly code on the "assessment_take2" UI Page.
  • Add UI page client script variable in your survey introduction field.

 

Please mark my answer as helpful/correct if it resolves your query.

 

Regards,

Gunjan Kiratkar

Consultant - ServiceNow, Cloudaction

Rising Star 2022

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

Musab Rasheed
Tera Sage
Tera Sage

Hi Siri,

In Survey email you want this.? if yes try this

${task_id} for number and ${task_id.short_description} for short description

or this

Number: ${trigger_id.number} Short description: ${trigger_id.short_description}

Mark my answer as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab