Could you please someone help on this Is there a recommended approach to implement a threshold-based limit on the number of child tickets under a single parent incident (e.g., max 300), so that when the threshold is reached the system automatically ...
what file types should not be allowed as attachments in Servicenow? by default we had xls,xlsx,doc,docx,ppt,pptx,pdf,jpg,bmp,png,txt as allowed file types But what file types should not be allowed as attachments in Servicenow? And why should i not al...
After having upgraded my instance to Australia, I can no longer access this page (see attached screenshot). I've checked the ACLs and even tried creating a new one that explicitly allows access to the page, but no matter what I try, I still get this ...
Hello,I'm trying to understand Key Management framework module. Currently we are using an integration with the EMR system with Epic. They are requesting we update the URL that is being passed from %SYSLOGIN% to %CRYPTSTR%. I was reading the document...
Hi All/ @Ankur Bawiskar I have a flow which is triggered at 4:00 AM GMT. Now in that flow I am using look-up record for the table X and then sending an email using Send Email Action. In Send E-mail body I am using Table X record attributes using dat...
HI All, Recently my Organization upgrade new version, in that version have new feature that mfa,but we need nope that new future for admin role. how to do that can any one help me Thanks ADV
My personal dev instance is on Rome. I'm trying to use the value from one of the columns of a multi-row variable set in a For Each loop to lookup the sys_ids in sys_user. The steps I've take are: 1) Get Catalog Variables from the Catalog Item in ques...
I want to sync state,priority,short description,comments and work notes to child case from parent if there is any change.
Hi All, I need your help to Enable Encrypt with Module functionality on attachment popup for a different table, we have it for one table but I am unable to find configurations for it. Please see screenshot attached for the table which has that. Thank...
Under the guide for setting up update sources to retrieve update sets from another instance, I have run into a simple problem. This does not work with MFA turned on for admin role accounts. Turning off MFA would be in violation of our cybersecurity ...
Hi all,How can I add a help text for a questionnaire through survey designer if I want the help text hidden unless user wants to view it.
Can we modify label ''Everyone can see this comment” to Only Approvers can see this comment under the comment in CSM Workspace Approval record? @Ankur Bawiskar
Hi All,We have created a self‑configured ServiceNow bot and integrated it with Microsoft Teams.Currently, when the bot responds to a user in MS Teams, it displays Thumbs Up and Thumbs Down options. When the user selects either option, a feedback dial...
Hi Guys, Is there a way I can determine if a requested item record is submitted via the Service Portal or the native service catalogue? Mussie
With the last update to Zurich patch 7, it seems the dynamic behaviors under questions on catalog builder have disappeared (they 'exist' by the left of the edit icon as in the image). Did this happen to any of you that have upgraded as well? Any clue...
