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courses for virtual agent

Giri6
Tera Expert

Any recommendations for any courses for a virtual agent? I see so far only one course on Udemy, but it is for certification. Did anyone take and good to learn concepts or it is just for the exam? Appreciate it.

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @Giri 

I have just published an article with many links not only to NowLearning courses but also to other helpful resources.

https://community.servicenow.com/community?id=community_article&sys_id=7e1ce2e4dbba0590bb4a474d13961...

Hopefully it is helpful for you.

Kind regards
Maik

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2 REPLIES 2

sachin_namjoshi
Kilo Patron
Kilo Patron

You should visit nowlearning to get  courses on VA.

 

https://nowlearning.service-now.com/lxp?id=search&q=virtual%20agent

 

Regards,

Sachin

Maik Skoddow
Tera Patron
Tera Patron

Hi @Giri 

I have just published an article with many links not only to NowLearning courses but also to other helpful resources.

https://community.servicenow.com/community?id=community_article&sys_id=7e1ce2e4dbba0590bb4a474d13961...

Hopefully it is helpful for you.

Kind regards
Maik