CAN WE ATTACH WORKFLOW TO A ORDER GUIDE ?? IF SO HOW ?

[anoopr77]

CAN WE ATTACH WORKFLOW TO A ORDER GUIDE ?? IF SO HOW ?

[anoopr77]

I am attaching a wrkflow to an order guide created .

when i am ordering an item , a default wrkflow is gettin attached instaed

inside the RITM , i am getting this errro "There are no workflow contexts for this document" .

[srath]

Hi Anoop,

Please check if any approval is needed for Request(REQXXXX) and once all approval is done for request you will be able to see the workflow that you have created and attached for that particular catalog item ( on clicking 'Show workflow' link under 'Related links' present on RITM form).

[anoopr77]

Hi Sita

Really Appreciate your inputs !! will try and get bak to you .

[Harish KM]

check this...http://wiki.servicenow.com/index.php?title=Administering_Workflow_Contexts

[Sanjeev Kumar1]

Hi ,

We are using workflow for an Order guide.

for this you need to use following steps.

1. Create your Order Guide.

2. Add Item in order guide using Rule Base.

3. Create Workflow on sc_request table.

4. Set property run this workflow only if Order Guide is "Your Order Guide"

5. Set "Workflow" in order guide.

6. Create one more workflow for your item.

For more details see following http://wiki.servicenow.com/index.php?title=Defining_a_Service_Catalog_Workflow

If you have any problem let me know

Thanks,

Sanjeev Kumar