CAN WE ATTACH WORKFLOW TO A ORDER GUIDE ?? IF SO HOW ?

[anoopr77]

CAN WE ATTACH WORKFLOW TO A ORDER GUIDE ?? IF SO HOW ?

[peter_repan]

Hi Sanjeev,

how can I do this ?

Set property run this workflow only if Order Guide is "Your Order Guide"

I don't see in 'workflow properties' this option.

[Sanjeev Kumar1]

Hi Peter,

1. Go to workflow editor.

2. Open your workflow.

3. Open workflow property.

4. Set condition [ Note: Checkout your workflow to update]

Thanks,

Sanjeev Kumar

[peter_repan]

Hi Sanjeev,

my issue is that I do not have 'Order guide' column on sc_request table.

Is this out-of-the box column ?

[Sanjeev Kumar1]

Hi Peter,

If you using ServiceNow this is ( Order guide) is must a field in sc_request.

Please check it again.

Or

Provide me access on your instance so that I can help you.

Or

You need to contact ServiceNow Support team.

Thanks,

Sanjeev Kumar

[peter_repan]

I cannot see it, I also checked some other instances (+ demo instance) and it's neither there (I checked Calgary and Eureka versions).

I'm sorry but I can't give you an access. Otherwise, thank you for your help, but I need to find different approach how to solve it since this is not working for me.

Any other ideas ?