Can we create additional searchers in the contextual search engine?

bibin
Mega Contributor

Is there a possibility of creating additional Searchers in 'cxs_searcher_config' other than the standard ones, like if I need a new contextual search for some custom tables..

7 REPLIES 7

darius_koohmare
ServiceNow Employee
ServiceNow Employee

Yes, you can make your own searcher and search context.


Check out this video: Getting Started with Contextual Search - YouTube


Karina15
Giga Contributor

In that video, you can see how to create a new search context, but it does not explain how to create a new searcher. Any tips?

 

Thank you.

Karina

hopps
Tera Contributor

I have this question too!

robhumphries
Kilo Expert

ditto

 

 

I'm actually trying to work out how to order search results from more than one table, but I think this is part of that.

 

I think the reason they won't allow this for custom tables is because they can't predict what data will be available to display in the search results.

 

If you are working in Service Portal I guess you have the option to build your own widget to handle a search of your custom tables. This is what I'm going to start looking at so I'll post my solution if I end up doing that.