Can we make text bold in virtual agent options using script

[GN]

Hi  I need to make options bold in virtual agent using script. it should display the users in bold 

user 1

user 2

user 3

select Myself

Like this

[Ankur Bawiskar]

Hi,

can you share what script you wrote?

If you are using html then you can use <b> bold tag

<b>Select myself</b>

Regards
Ankur

[GN]

Hi,

Here is the code.

(function execute(table) {

var options = [];

var myself = "Select myself" ;

var my = myself.bold();

var i = 1;

var gr = newGlideRecordSecure('sys_user');

gr.addEncodedQuery('active=true^nameLIKE' + vaInputs.user_name);

gr.query();

if (gr.getRowCount() > 0) {

if (gr.getRowCount() < 10) {

while (gr.next()) {

options.push({ 'value': gr.getUniqueValue(), 'label': gr.getValue('name') });

}

options.push({ 'value': 'for myself', 'label':my});

} else {

while (gr.next()) {

i++;

options.push({ 'value': gr.getUniqueValue(), 'label': gr.getValue('name') });

if (i == 10) {

options.push({ 'value': 'for myself', 'label': my });

} else if (i == 19) {

options.push({ 'value': 'for myself', 'label': my});

} else if (i == 28) {

options.push({ 'value': 'for myself', 'label': my });

} else if (i == (gr.getRowCount() + 1)) {

options.push({ 'value': 'for myself', 'label': my});

}

}

}

}

return options;

})(table)

Thanks

[nivethika]

Hi Ankur,

My doubt is consider my sub-item in VA is some troubleshooting steps with url also. while displaying in VA ChatBot that steps some words should be bold to highlight and link should be clickable.

How to achieve this. Awaiting for your reply

[Ankur Bawiskar]

@nivethika 

can you post a new question for this as this thread is an older one?