Can you hide “Everyone can see this comment” in CSM Workspace Approval Form?

Himanshu Kumar
Tera Contributor

‎03-05-2026 11:34 PM

Can you hide “Everyone can see this comment” in CSM Workspace Approval Form?
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Tanushree Maiti
Tera Patron

‎03-06-2026 12:25 AM - edited ‎03-06-2026 12:29 AM

 

Hi @Himanshu Kumar  ,

Check This links if it helps 

https://www.servicenow.com/community/virtual-agent-forum/change-work-notes-color-in-the-activity-for...

https://www.servicenow.com/community/csm-forum/csm-fsm-workspace-modifying-the-comments-in-the-compo...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Ankur Bawiskar
Tera Patron

‎03-06-2026 12:55 AM

@Himanshu Kumar  

Please avoid posting duplicate questions as it's against code of conduct.

Can you hide label ''Everyone can see this comment” under the comment in CSM Workspace Approval rec 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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