Can you hide label ''Everyone can see this comment” under the comment in CSM Workspace Approval rec
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03-06-2026 12:36 AM - edited 03-06-2026 12:49 AM
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03-06-2026 12:54 AM
I don't think so you can hide that
You can try checking the UI builder config for this but even if it's achievable it will be lot of customization
Please suggest customer not to do this requirement.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-06-2026 02:36 AM
Thank you for marking my response as helpful.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-06-2026 02:15 AM
“Since this is part of Workspace and Workspace mainly uses UI Builder, it is a bit difficult to locate the correct page and make the required changes. I checked some documentation but could not find any relevant information. It also needs to be considered that this functionality might not be easily available, as it could be controlled by core scripts or code that we cannot access.
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Dr. Atul G. - Learn N Grow Together
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