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Cannot select a column label

joshmorris
Tera Guru

joshmorris_0-1738064513640.png

Does anyone know why I cannot select a column label

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @joshmorris 

 

Look like some cache issue. Try cache.do

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Sandeep Rajput
Tera Patron

@joshmorris Column label is usually a single line text field but in your case it appears like a drop-down. Have you customised this field by any chance?

View solution in original post

10 REPLIES 10

Thanks, @Sandeep Rajput for adding a catchy point. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Sandeep Rajput
Tera Patron

@joshmorris Column label is usually a single line text field but in your case it appears like a drop-down. Have you customised this field by any chance?

No I haven't touched it

Agree with @Sandeep Rajput.  

 

Go to a dictionary entry for the same and check, might be by mistake it has been modified. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Runjay Patel
Giga Sage

Hi @joshmorris ,

 

Right click on column label and go to configure dictionary. Your setting should be like below.

RunjayPatel_0-1738066745575.png

 

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Runjay Patel - ServiceNow Solution Architect
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