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‎01-28-2025 03:42 AM
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‎01-28-2025 03:50 AM
Hi @joshmorris
Look like some cache issue. Try cache.do
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-28-2025 03:58 AM
@joshmorris Column label is usually a single line text field but in your case it appears like a drop-down. Have you customised this field by any chance?
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‎01-28-2025 04:18 AM
Thanks, @Sandeep Rajput for adding a catchy point.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-28-2025 03:58 AM
@joshmorris Column label is usually a single line text field but in your case it appears like a drop-down. Have you customised this field by any chance?
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‎01-28-2025 04:03 AM
No I haven't touched it
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‎01-28-2025 04:06 AM
Agree with @Sandeep Rajput.
Go to a dictionary entry for the same and check, might be by mistake it has been modified.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-28-2025 04:19 AM
Hi @joshmorris ,
Right click on column label and go to configure dictionary. Your setting should be like below.
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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