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Cannot select a column label

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joshmorris
Tera Guru

‎01-28-2025 03:42 AM

joshmorris_0-1738064513640.png

Does anyone know why I cannot select a column label

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Dr Atul G- LNG
Tera Patron

‎01-28-2025 03:50 AM

Hi @joshmorris 

 

Look like some cache issue. Try cache.do

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Sandeep Rajput
Tera Patron

‎01-28-2025 03:58 AM

@joshmorris Column label is usually a single line text field but in your case it appears like a drop-down. Have you customised this field by any chance?

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Ankur Bawiskar
Tera Patron

‎01-28-2025 04:20 AM

@joshmorris 

Unless it's customized this should not happen.

Seems somebody accidentally updated that field type.

Please revert it as no developer can set value to the Column label if it got updated.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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