Cannot select a column label

joshmorris
Tera Guru

joshmorris_0-1738064513640.png

Does anyone know why I cannot select a column label

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
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Tera Patron

Hi @joshmorris 

 

Look like some cache issue. Try cache.do

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View solution in original post

Sandeep Rajput
Tera Patron
Tera Patron

@joshmorris Column label is usually a single line text field but in your case it appears like a drop-down. Have you customised this field by any chance?

View solution in original post

10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@joshmorris 

Unless it's customized this should not happen.

Seems somebody accidentally updated that field type.

Please revert it as no developer can set value to the Column label if it got updated.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader