catalog_home (Self service)changes does not capture in Updateset , how to move them across instances
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04-08-2025 07:10 PM
Content Changes to catalog_home (Self Service> Service catalog ) are not captured in Update Sets to move them across instances, how to move these changes manually .
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04-08-2025 07:18 PM
Hello @RaghavMuthyam
To capture these changes in an update set, navigate to Homepage Admin->Pages->Search for the page title 'Catalogs' in the list view.
Right click on the record and click on 'Unload Portal Page'.
This will capture all your catalog page changes. I hope this answered your query.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
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04-08-2025 08:56 PM
2 ways
1) use background script and capture it, ensure you are in correct scope update set
var gr = new GlideRecord('tableName');
gr.get('<sys_id of your record>');
var gum = new GlideUpdateManager2();
gum.saveRecord(gr);
2) Manually export the XML and import it in other instance
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader