Catalog Item Variables are not mapping with a form

[suresh40]

Hi All,

So I have an issue while creating an run script for a form where I am not able to map the fields from a requested item to the Custom form(delegate table). I have given the backend values of the field inside the script but it is not working. 

Please look into the screen shots 

And help me with an idea how can I solve this issue.

Thank You.

[Adrian Ubeda]

Hello @suresh40 ,

Try to use current.variables.variable_name for assigning value from catalog variables inside your run script. Other solution would be using flow designer instead workflow for this, and create/update the field retrieving values from service catalog.

[Benjamin Hoerte]

Verify that the Workflow variables are available to your workflow using the workflow context menu and selecting edit catalog variables. 

Also as mentioned above current.variables.variable_name
This Servicenow Document should be of some help to you:
https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/using-workflows/conc...

It covers Workflow Catalog Variables