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Change Request

Devika
Tera Expert
Does "ITIL" role is enough to edit the change request or does it require "sn_change_write" role?
1 ACCEPTED SOLUTION

Hi @Devika ,

 

Yes, they are able to.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Thanks

Jitendra

 

Please accept my solution if it works for and thumps up.

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

minimum role is sn_change_write role.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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