Change Request

Go to solution
Devika
Tera Expert

‎05-21-2024 02:34 AM

Does "ITIL" role is enough to edit the change request or does it require "sn_change_write" role?
0 Helpfuls
  • 578 Views
1 ACCEPTED SOLUTION

Go to solution
Jitendra Diwak1
Kilo Sage
In response to Devika

‎05-21-2024 02:49 AM

Hi @Devika ,

 

Yes, they are able to.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Thanks

Jitendra

 

Please accept my solution if it works for and thumps up.

View solution in original post

0 Helpfuls
5 REPLIES 5

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-21-2024 02:44 AM

minimum role is sn_change_write role.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************