Client script alert message based on catalog variable field

[daniellethomson]

I have a request to create an alert message off a yes/no field for a service catalog item. Below is the script but it's not creating the alert. I'm very green in scripting- could someone look at it? Thanks!!

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

          return;

    }

var chk = g_form.getValue('background_check');

  if (chk == 'No')

  {

  alert(getMessage("You must submit the background check to Vendor Management befoe proceeding"));

  }

}

[Chuck Tomasi]

Hi Danielle,

There could be a few things to check... Is the Yes/No field value "No" or "no". That would impact your if statement.

Is the variable called background_check or is it u_background_check?

How about putting an else statement in there to display the value of chk just to display what you got for a value?

[Abhinay Erra]

I believe the default value is No here. Did you try to change the field to Yes and then back to No which will trigger your code.

[daniellethomson]

Thanks for the quick responses!

I confirmed the variable name and 'No.' I also tried selecting Yes and then back to No and it's still not triggering the code.

[daniellethomson]

I figured it out- I needed to check mark apply in catalog item as well. Sorry for wasting your time. Thank you!