CMDB table for tablets (e.g. iPad)

gflewis
Kilo Expert

What is the correct CMDB table for tablets (e.g. iPad)? Are they computers? Are they accessories? It seems like they should have their own table.

5 REPLIES 5

CapaJC
ServiceNow Employee
ServiceNow Employee

I'd create their own table. maybe a u_cmdb_ci_mobile that extends cmdb_ci, and you could extend *that* with tables specific to phones/tables as desired, or not.


Aaron40
Kilo Guru

I don't know why I've never been asked this before or why I didn't realize until now there isn't a mobile table OOB. Everything else under the sun already has their own table extended from cmdb_ci but there's no love for mobile devices.

CapaJC, pull some strings over at SN and get this in the Eureka release? 🙂


SandySeegers
Giga Expert

I've been eyeing cmdb_ci_comm for this pupose.   It has a Type field that includes 'Cellular Phone'.   And a Phone number field.   Seemed like a good fit for iPads.   You could add a new 'Type' of tablet.


Ripu Daman1
Tera Expert

We are using Communications Device class and in certain cases have extended that class to store tablet specific attributes.