com.glide.sys.TransactionCancelledException: Transaction cancelled: Available memory is almost depleted

[Harikumar]

Hi Everyone,

I have requirement to order a catalog item through transform for 22k records. So i have used cart API to achieve this functionality. I ran the transform map, but after running for 2 hours it throws an error "com.glide.sys.TransactionCancelledException: Transaction cancelled: Available memory is almost depleted". Am not sure how to trouble shoot this one. Any direction is appreciated.

Regards,

Harikumar.V

[Ashutosh Munot1]

HI,

If i understand you properly. You want 22k Catalog items to be order at a time?

Thanks,
Ashutosh

[Harikumar]

Yes Ashutosh

[Ashutosh Munot1]

HI,

Please see this link:

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/platform-performance/concept/c_TransactionQuotas.html

Thanks,
Ashutosh

[Jeff Currier]

I think if you are trying to process an order that takes anywhere near that long to process, something is wrong with the basic design of the process.  While I cannot guarantee it, I would think there is a better way to accomplish your end goal.  Possibly you could post in this thread or a new thread your challenge with this order and possibly the community can come up with a better way which is much faster and avoids this problem all together.