Configure Service Portal as Landing Page

ayman_h · ‎06-22-2017

Is there a way to configure the Service Portal as the landing page when a user hits the https://myinstance.service-now.com URL? I want users to be able to access the Public Service Portal without going through any logins

I have tried playing around with SPEntryPage().getLoginURL() but haven't had any success

ayman_h · ‎08-22-2017

I managed to get this to work by going back to using SPEntryPage().getLoginURL()

This is the code for getLoginURL() function.

getLoginURL: function() {

var session = gs.getSession();

var nt = session.getProperty("nav_to");

var sPage = session.getProperty("starting_page");

if (nt == "welcome.do")

session.clearProperty("nav_to");


if (!sPage && !nt)

session.putProperty("starting_page", gs.getProperty("glide.login.home"));


if(sPage != "side_door.do?"){

return this.portal;

}


},

Dont forget to update the Sys Property glide.entry.page.script to define your getLoginURL function, you refer to this page to do that.

View solution in original post

Naresh27 · ‎12-02-2017

HI Goran,

I've created the property 'glide.entry.loggedin.page_ess' and gave portal suffix in value field. Also I have other properties (

* PROPERTY VALUE

* glide.entry.page.script new CMSEntryPage().getEntryPage();

* glide.entry.first.page.script new SPEntryPage().getFirstPageURL(); )

Still Specific URL's were taking end user to Specific UI parts.

Where I'm missing? Should I have to call this property somewhere in script include besides just creating it.

goranlundqvist

Thanks

lSurya 24 · ‎08-22-2017

Hello Ayman,

Navigate to the portals -> your sp portal and you can find a login field. If you want a page to show before login, you can create a page in service portals and check public and include that page in login field of the portal record. or you can create a page in portal and specify it as a public and give that URL to users to access.

ayman_h · ‎08-22-2017

Thanks Surya, I was not aware of that.

In this case, I was looking to get the end-user to land on /sp/ instead of a login page, which I achieved using getLoginURL to redirect to /sp/.

Thanks,
Ayman