Configure Service Portal as Landing Page

[ayman_h]

Is there a way to configure the Service Portal as the landing page when a user hits the https://myinstance.service-now.com URL? I want users to be able to access the Public Service Portal without going through any logins

I have tried playing around with SPEntryPage().getLoginURL() but haven't had any success

[Srinivas Balusu]

Using the UI Scripts discussed in the below thread you should be able to do that.

UI Script to redirect non roled users to ESS not working properly.

[ayman_h]

Thanks but this solution will still require me to login first and then redirect. I want something that will take the user straight to the /sp/ as they hit https://myinstance.service-now.com

Thanks,
Ayman

[ayman_h · Accepted solution]

I managed to get this to work by going back to using SPEntryPage().getLoginURL()

This is the code for getLoginURL() function.

getLoginURL: function() {
var session = gs.getSession();
var nt = session.getProperty("nav_to");
var sPage = session.getProperty("starting_page");
if (nt == "welcome.do")
session.clearProperty("nav_to");

if (!sPage && !nt)
session.putProperty("starting_page", gs.getProperty("glide.login.home"));

if(sPage != "side_door.do?"){
return this.portal;
}

},

Dont forget to update the Sys Property glide.entry.page.script to define your getLoginURL function, you refer to this page to do that.

[Goran WitchDoc]

Please don't use UI Scripts... just refering to the post above. and I see you found the way as well. There is also a property you can set so the end user cant just change the URL later and get into the normal UI

Can read about it here: Redirect end users to portal

And for those who want to see more about the SPEntryPage etc.: Redirect End users to different portals