Hi,
I'm playing around with my PDI (got nothing better to do on weekend, yes I might have addiction to ServiceNow or something). I want configure SOW landing page components under Overview sub-page
Pre-work:
1. I create dublicate variant of SOW landing page, disable OOB variant, since OOB read only
2. I create dublicate variant of SOW Overview sub page
Configuring:
1. I open Ui builder
2. Choose edit content
3. List of sub pages open, as we can see I use dublicated variant of my sub page, which has components showing in picture 1
4. I open this overview sub page which has components in carousel container showing in picture 1. And what do my eyes see: No content to display. Looking from the content tree; There is OOB repeater which has one data visualization component (donut) under it. I need to dig in if this might have something to do with this issue, but I still can't figure out why those OOB data visualization components are not showing here - as you know, configurable components as they are.
For fun I decided to create new data visualization component in ui builder outside of that repeater, to carousel container. This works fine and it's easy to configure but since those OOB components are not visible in ui builder, they are quite hard to configure.
So my question is as picture shows: How I can configure SOW OOB components since there is no component data available in UI builder for these?
How you customized the landing page is a valid way to do it.
However an alternative is to not create a new variant and configure the data instead. To go that route you can open "Service Operations Workspace Admin Center" and click on the configure button next to Donut Configuration
This will open a client script, that has another client script included /sys_ux_client_script_include.do?sys_id=4c36c1e3b77c3010e69dbc16de11a9a1&sysparm_view= this script is where the confiuration for the visualizations are coming from.
As a workaround deleted that OOB repeater (since components inside it was quite unconfigurable to me) and configured new components by myself. Now it works at it should be. Took me 10 mins to configure these new components and 2 hours to look information why oob components were unconfigurable (still don't know answer). So definitely it was way more faster in this case to do things from scratch than try to find why some OOB-function is working weirdly.
Backend (UI Builder) now:
Front end (SOW) now:
I still left this topic open, if someone can answer the main question in original post.
How you customized the landing page is a valid way to do it.
However an alternative is to not create a new variant and configure the data instead. To go that route you can open "Service Operations Workspace Admin Center" and click on the configure button next to Donut Configuration
This will open a client script, that has another client script included /sys_ux_client_script_include.do?sys_id=4c36c1e3b77c3010e69dbc16de11a9a1&sysparm_view= this script is where the confiuration for the visualizations are coming from.
