Confused about the CMDB health orphan rule

diabloooo
Kilo Expert

Hello experts, got a couple of questions:

1) How to exclude a CI class from the orphan rule? I saw OOB there is an orphan rule on cmdb_ci, which is applied to ALL ci classes, if I delete it, and create a new one on cmdb_ci_computer for example, and run the health job, it doesn't seem working. The dashboard says no data to show.

2) There is a place to create "Health Inclusion Rules", but I am not sure if (and how) I should use that to exclude a CI class...

2 REPLIES 2

ScienceSoft
Tera Guru

Hi,

what Release of ServiceNow do you have?

We are on Jakarta.