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I'm trying to understand licensing requirements, does anyone know if ITIL users are also Platform Runtime users or if they require additional licensing to access custom tables, etc.?

I don't understand the whole Platform Runtime licensing.   The last time we renewed, that license type didn't exist.   I thought ITIL users had access to everything in the ITSM, even extended tables and custom apps.   Can anyone shed light on this fo...

tjschow61 by Kilo Contributor
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  • 3 helpfuls

Resolved! Export Set to specific MID Server?

Hi All,We set up MID servers for each network segment in load-balanced pairs (MID Server Cluster)When I do Discovery, I can choose the behavior to use a cluster, specific MID Server etc which is awesome.I recently needed to set up an Export Set to se...

Resolved! Service Portal -How Do i Code individual Catalogs

I am working on developing the Service Portal and would like assistance in what should be done as far as the catalogs go.I have downloaded the HR Service Catalog for CMS which provides a Service Catalog. That being said, when I load the hrsp page, Th...

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Blaze2 by Kilo Guru
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  • 0 helpfuls