Custom Role with All admin Access except delete operation
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05-12-2025 08:21 PM
Hey community,
Is it possible to create a custom role that has the same privileges as the Admin role but restricts the ability to delete data from any tables?
If I create a custom role that includes the Admin role, it inherits full admin privileges. Additionally, if I apply a "Do not delete" ACL using a wildcard (*) across all tables, the restriction would apply to all users with the Admin role, not just the custom role.
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05-12-2025 08:56 PM
why not give read-only role?
The Read-Only role and how to use it
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-12-2025 09:13 PM
Hi @Ankur Bawiskar ,
If I apply read_only, then everything will be read only. I want custom role to perform Create, Read, and Update operation except deletion
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05-12-2025 09:35 PM
you will have to touch a lot more OOTB ACLs in that case which I won't recommend.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-12-2025 09:44 PM