Dashboard Usage

[brandonjoyce]

I am a SNOW admin at my company. I am trying to figure out when a dashboard was last used/updated. I am looking in All>Self-Service>Dashboards. Any help would be greatly appreciated!

[Dr Atul G- LNG]

Hi @brandonjoyce 

https://www.servicenow.com/community/sysadmin-forum/determining-the-usage-of-a-report-or-dashboard/m...

[Bhuvan]

@brandonjoyce 

Go to All -> Self-Service -> Dashboards and you can see updated and updated by columns in the list view by default. You can add more fields to list view by editing personalize list.

Click on more actions -> Open record and you can add the field(s) to form view or see show xml to see more details.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@brandonjoyce 

You can use 'sys_ui_navigator_history' table with below filter to show more information of Platform Analytics Dashboards.

title=PAR Dashboard

It retains data for 2 years and can change the retention period from below property,

https://<instance-name>.service-now.com/nav_to.do?uri=sys_auto_flush.do?sys_id=47df2726c3031010c5844...

Below article would help further if you need to extract more information on dashboard usage,

https://www.servicenow.com/community/performance-analytics-blog/tracking-and-reporting-on-dashboard-...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@brandonjoyce 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan