Database view for Catalog items
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05-26-2014 08:09 AM
In our project, the client need to create a report for a Catalog item (Report stolen device) which has 3 variables (namely - Place/Location, Type of Device, Description) and should like below -
Item Name | RITM number | Place/Location | Type of device | Description |
---|---|---|---|---|
Report stolen device | RITM001 | Place 1 | Mobile | testxxxx |
Report stolen device | RITM002 | Place 2 | I-Pad | testxx |
I was trying using database views with the following tables but no luck -
1. sc_item_option_mtom
2. item_option_new
3. sc_item_option
Dont know where i went wrong, or is it really possible to get such a report?
Thanks in advance!!

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05-26-2014 09:01 PM
Do you really want to create a database view when you can get this information from single table?
sc_item_option_mtom
Parent Item stores the RITM number
Item stores the Item name
Question field stores all your variables
Value stores the user input
You can set the list layout for the table 'sc_item_option_mtom'.
Regards,
Bhavesh

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05-26-2014 09:35 PM
Just to add, If you have any reference field in your variable sets then the value of that field will be shown as "sys-id" and not the display value in Report.
Thanks,
Pradeep Sharma
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05-27-2014 02:28 AM
Thanks Pradeep..
I checked, no reference fields

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05-27-2014 02:35 AM
Perfect
Thanks,
Pradeep Sharma